A devoted Tesla Cybertruck owner, LamarMK, recently had a rough experience with his two trucks within a short period of time. His first Cybertruck encountered multiple issues, including a corroded ground wire that caused a shutdown of the entire high voltage system. Despite getting it fixed, the truck continued to have problems with malfunctioning active shutters and loud engine-like noises after charging. After numerous service visits and complaints, Tesla eventually replaced his Cybertruck. However, his second Cybertruck also failed, losing power and locking up while charging. Despite contacting Tesla service for help, he had to wait until the next morning for assistance, and the truck had to be towed to the service center. The situation took a bizarre turn when technicians had to drill into the frunk to access the manual release due to a suspected issue with the 12-volt battery, which the Cybertruck doesn’t even have. Elon Musk responded to Lamar’s tweet, promising to fix the truck, and eventually, the issue was identified as the truck’s VC left controller, related to the security system.
Lamar’s experience sheds light on the challenges faced by some Tesla Cybertruck owners and highlights the extent of dedication and patience required to deal with such issues. Despite the brand’s loyal following and innovative technologies, the repeated problems faced by Lamar raise questions about the reliability and quality control of Tesla vehicles. It’s essential for companies like Tesla to address these issues promptly and ensure that customers have a positive ownership experience. Ultimately, while owning a Tesla Cybertruck may come with its unique set of challenges, it’s crucial for manufacturers to prioritize customer satisfaction and product quality to maintain their reputation in the market.