The Dodge Durango has been known for its decent predicted reliability ratings in recent years, but the Indiana State Police are facing a different reality with their fleet of the SUVs. Out of the 219 Durangos put into service since May 2023, the agency has seen a troubling 20 percent failure rate, mainly due to issues with the oil cooler.
The Indiana State Police had ordered 519 Durango Pursuits to replace their aging Dodge Chargers, but the unexpected problems have caused significant setbacks. A total of 39 vehicles have been sidelined by a failing oil cooler, leading to lengthy warranty repairs that can take up to two months. This has left the agency without crucial vehicles for extended periods, hampering their ability to carry out their duties effectively.
Superintendent Doug Carter expressed his disappointment with the situation, highlighting the impact on taxpayers and citizens of Indiana. Despite reaching out to Stellantis, the manufacturer of Dodge vehicles, there has been no clear timeline for resolving the issues. The state police have relied on Dodge as their primary police vehicle provider for the past fifteen years, making the current predicament all the more frustrating.
The oil cooler problem poses a serious risk as it can result in oil leaking into the coolant system, leading to engine shutdown. Warning signs such as a foul odor, smoke from the exhaust, and potential engine failure if left unaddressed have been reported by drivers. The complexity of diagnosing these issues means that they can cause further damage before being detected.
In response to the crisis, Stellantis has stepped up to cover the costs of repairs, even for vehicles that are beyond the warranty period. The company emphasized that the police-ordered Durango Pursuit meets or exceeds all federal motor vehicle safety standards, despite the challenges faced by the Indiana State Police. Stellantis acknowledged that the issues are intricate and may result in additional damage if not dealt with promptly.
The ongoing struggles with the Dodge Durangos highlight the importance of thorough testing and evaluation before deploying vehicles on a large scale. Law enforcement agencies rely heavily on their fleet for public safety, and any disruptions can have serious consequences. It is crucial for manufacturers to address these issues promptly and ensure that their products meet the demands of rigorous operating conditions. The Indiana State Police are hopeful that a resolution will be reached soon so that they can continue their vital work without interruptions.