Tesla, known for its innovative features like Dog Mode, recently faced a malfunction issue that left pet owners concerned. Dog Mode, a feature that allows pet owners to keep their dogs cool in the car while running errands, suddenly stopped working for some Tesla owners after a recent software update.
A Tesla owner, who is also a dog owner, discovered the malfunction the hard way when an alert on their phone notified them that Dog Mode had failed while their dog was inside the car. As a result, the car started rapidly heating up, causing distress to the dog. The owner reached out to Tesla for assistance, only to be informed that the issue was a “known characteristic of current firmware” and that Dog Mode should not be used until further notice.
The user reported running firmware version 2024.20.1, which was not the latest version available at the time. Although the more recent firmware version, 2024.20.3, claimed updates to the HVAC system, there were no specific changes mentioned for Dog Mode. Tesla stated that the air conditioning now cools the cabin faster than before, but it remains unclear whether this improvement addresses the Dog Mode malfunction effectively.
For Tesla Model Y owners who rely on Dog Mode to keep their pets safe and comfortable, it may be wise to wait for more feedback and updates before using the feature again. In the meantime, it is recommended to keep your furry friends by your side when running errands to ensure their well-being and strengthen your bond with them.
It is essential for Tesla to address and resolve the Dog Mode malfunction promptly to prevent any harm to pets and provide peace of mind to their owners. As electric vehicles continue to gain popularity, ensuring the reliability and safety of features like Dog Mode is crucial for maintaining customer trust and satisfaction. Tesla owners should stay informed about software updates and potential issues to protect their pets and enjoy a seamless driving experience.